AODA Compliance and Inclusive Practices for Ontario Workplaces
AODA Compliance & Inclusive Practices for Ontario Workplaces
For Ontario employees, managers, and policy developers.
Accessibility isn't just a legal box to check — it's what allows every customer, colleague, and job candidate to take part fully in your organization. This course equips you to meet Ontario's accessibility requirements and promote true inclusion. You'll cover the essentials of the Accessibility for Ontarians with Disabilities Act (AODA), the Integrated Accessibility Standards Regulation (IASR), and the Ontario Human Rights Code, with practical insight into recognizing barriers, supporting accessible customer service, fulfilling accommodation obligations, and fostering an accessible culture.
What you'll walk away with
- A working understanding of the AODA, IASR, and Ontario Human Rights Code
- The ability to recognize and remove barriers to accessibility
- Confidence delivering accessible customer service
- Know-how to fulfill workplace accommodation obligations
- Practical ways to foster an accessible, inclusive organizational culture
- Your certificate — generated instantly the moment you pass
Accessibility Is a Shared Responsibility
Organizations are required to meet Ontario's accessibility standards, remove and prevent barriers, and accommodate employees and customers with disabilities. Managers and workers, in turn, are expected to understand these obligations, apply accessible practices in their daily work, and help foster an inclusive culture.
What's inside — 5 modules + final assessment
- Introduction to Accessibility in Ontario Workplaces — what accessibility means, why it matters, and the requirements Ontario workplaces must meet.
- Understanding the AODA & IASR — the purpose and structure of the AODA and the Integrated Accessibility Standards Regulation, and what they require.
- Ontario Human Rights Code & Disability Rights — how the Code protects people with disabilities, the duty to accommodate, and how it works alongside the AODA.
- Accessible Customer Service Standards — the requirements and practical ways to serve customers with disabilities respectfully and effectively.
- Accessible Employment, Workplace & Organizational Culture — from recruitment and accommodation to fostering genuine inclusion.
- Final Assessment — an online exam that tests your knowledge across the full course.
How it works
The course is fully self-paced, so you can start, stop, and pick up again on your own schedule. Every lesson is voice-narrated with interactive checkpoints that confirm you've absorbed each section before moving on. As soon as you pass the final exam, you can immediately generate your certificate.
Why workers and employers choose Safety First Training
FAQ
Who is this course for?
Employees, managers, and policy developers in Ontario organizations who need to meet AODA requirements and champion accessibility.
How long does it take?
About 45 minutes, and it's fully self-paced — start, stop, and resume anytime.
Do I get a certificate?
Yes — as soon as you pass the final exam, you can immediately generate and print your certificate of completion.
Do you offer bulk pricing?
Yes! We do — the discounts are applied automatically as you add more seats for purchase.
What's your refund policy?
There are no refunds.